coinbase not working on new phone

This can done through your respective app store. Mobile app transactions and login.


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Go to your Settings and sign out.

. Issue Authorizing New Device. Also forget about using any browser except Google. I switched to a new phone so I could use the coinbase app and other apps because my old phone was too old to run most apps.

Go to Settings Identity Verification after installing the application. Youre asked to enter your old phone number and your new phone number. They broker exchanges of Bitcoin Ethereum Litecoin and other digital assets with fiat currencies in 32 countries and bitcoin.

I want to send my funds to exchange but they want me to verify by 2 factor authentication code which they are supposing from me to receive on my phone number because I had chosen SMS method for 2 factor verification. Microsoft QA is the best place to get answers to all your technical questions on Microsoft products and services. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day.

Scheduled - You may briefly experience slower load times as we perform routine system maintenance. Youll probably have to contact Coinbase to get back in your account. Downdetector only reports an incident when the number of problem reports is significantly higher.

If you prefer to chat with a member of our support team please reach out by phone live messenger or fill out the form below. Clearing your cache and restarting your browser can also help. Then you need to take a selfie with your webcam and take a picture of your ID to upload.

Uninstall and reinstall the Coinbase mobile app. This can be done by accessing your phone settings Coinbase app clear cache on next launch. Coinbase support is poor at best.

Problems detected at Coinbase. Choose Restore from Google Drive or Restore with recovery phrase. If you no longer have access to your Coinbase Wallet PIN.

Coinbase will get back to you within 24-72 hours and youll receive an email confirmation. Coinbase is a digital asset broker headquartered in San Francisco California. Completed - The scheduled maintenance has been completed.

Should be using Google Authenticator for 2FA anyway. There are 1760 BTC in my COINBASE account. Here are a few tips to help complete this step.

I know sooner or later it will get fixed but damn its hard to get any speedy customer service for anything crypto related. So I changed my phone and my number I hadnt installed the App. I had this same issue moved to another phone not realizing the impact.

If you restore your phone or get a new phone you will not have your 2FA keys and you will be locked out. Steps for disabling Authy youll need to verify your identity. The website does not work from an Android phone and Google Chrome correctly so forget that.

If youre having trouble completing 2-step verification to sign in to your account make sure your mobile device software and Coinbase app are up to date. If youre using a browser to sign in make sure youre using the latest version of Chrome. If not select Sign up for Coinbase.

Since 2016 Coinbase users have filed more than 11000 complaints against Coinbase with the Federal Trade Commission and Consumer Financial Protection Bureau mostly related to customer service. Coinbase outages reported in the last 24 hours. Unless you have your old phone.

If you have a Coinbase account already select Connect my Coinbase Account. In progress - Scheduled maintenance is currently in progress. Authy is no longer supported on Coinbase but these steps will help you disable Authy and add a new authenticator.

Email us Choose your product Coinbase. All said and done a little over 10 days. We recommend taking a look on the Help Center first but we are happy to lend a hand if you need additional support.

The Coinbase Help Center has answers to most questions. Sign in to your Coinbase account using your email address and password. I bought a new phone same kind with same number went to log back into coinbase on computer and authenticators where reading invalid.

The authorization did not go through both Chrome and my phone and the browser repeatedly refreshes. It is common for some problems to be reported throughout the day. Updated 3 minutes ago.

Apr 26 1315 PDT. Using the Coinbase mobile app and their phones camera 90 of users can overcome ID verification issues. Its a shitty feeling no being able to access.

If having trouble with the camera on a desktop or. Suggest you use your backed up code to get into your account turn off 2FA then turn it back on using Google Auth. Apparently this refreshed so many times I am now locked out until 24 hours.

Search this subreddit for Google authenticator or 2FA. Select Connect to Coinbase from the Settings menu. Make sure you have your 12-word recovery phrase saved before you sign out or you wont be able to sign back in Reopen the Coinbase Wallet app and select I already have a wallet.

Apr 26 1415 PDT. Photograph the entire document try to avoid cutting off any corners or sides. We are unable to accept an upload of an expired ID.

I had multiple device disabled thats what kinda fucked me when I got the new phonesame number. If the option isnt available uninstall and reinstall the Coinbase mobile app. Ensure that your document is valid.

Ensure your identification document is in a well lit area without much glare. Hi I am suffering from the same issue right now. Users are reporting problems related to.

Open your Wallet app and navigate to the Settings tab by tapping the Gear icon. Yes I removed Authy from the phone and wiped it before I turned it in. Coinbases compliance with KYCAML standards in the regions it operates is ensured via identity verification.

I lost my Authy device or app and have a new phone number. After entering my password then 2FA I then got the new notice to authorize my device via a link in the email from Coinbase. We will provide updates as necessary.

Took a little over a week for customer support to get back to me had to have them on the phone asked me some questions then I was able to transfer to a new phone. After that youll be able to sign in using SMS text confirmation with your new phone number.


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